Shipping Info

Most of our toys are shipped via UPS Ground. Please allow at least 1-2 weeks for your product to arrive. Larger items, such as playhouses, will be shipped using a freight company and may require 2-3 weeks for delivery.

Large items shipped via a freight service are quoted as curbside delivery. Delivery will be done by a common carrier truck. The driver is only responsible for delivering the order to your curb. A delivery appointment is scheduled by the freight company via the phone number you provide in your order. No delivery should be made unless an appointment is set. The delivery person requires your assistance in unloading the order. Any additional services such as two-man delivery or lift gate service are not included in the price of the freighted item. The cost of these additional services varies from city to city. You may purchase these additional services directly from the freight company if you choose.

Do NOT accept damaged goods from a frieght company. Please refuse the shipment and call our office immediately. Hidden damamge must be reported within two days of receiving the item.

All Orders shipping to HI, Puerto Rico, Alaska or out of the Contiguous 48 States of the USA need a shipping quote. Please call or email us with the zip code and toy or playhouse wanted.